supersheen.co.uk is owned and operated by Supersheen Ltd.

We take your privacy seriously. This policy describes what personal information we collect and how we use it.

  • 1. Introduction
    • 1.1) We are committed to safeguarding the privacy of our website visitors and service users.
    • 1.2) This policy applies where we are acting as a data controller with respect to the personal data of our website visitors and service users; in other words, where we determine the purposes and means of the processing of that personal data.
    • 1.3) We will ask you to consent to our use of cookies in accordance with the terms of this policy when you first visit our website.
    • 1.4) Our website incorporates privacy controls which affect how we will process your personal data. By using the privacy controls, you can specify whether you would like to receive direct marketing communications and limit the publication of your information. You can access the privacy controls via http://supersheen.co.uk/privacy-policy/
    • 1.5) In this policy, “we”, “us” and “our” refer to Supersheen Ltd. For more information about us, see Section 19.
  • 2. How we use your personal data
    • 2.1) We may process data about your use of our website and services (“usage data”) including IP address, browser type, and usage patterns. The legal basis for this processing is consent.
    • 2.2) We may process personal data provided during the use of our services (“service data”) such as name and email address for operating and securing our website. The legal basis for this processing is consent.
    • 2.3) We may process information from any enquiry you submit (“enquiry data”) for marketing and selling goods or services. The legal basis for this processing is consent.
    • 2.4) We may process information provided for subscribing to newsletters (“notification data”) for sending relevant notifications. The legal basis for this processing is consent.
    • 2.5) We may process correspondence data for communication and record-keeping. The legal basis for this processing is our legitimate interests.
    • 2.6) We may process personal data for the establishment, exercise, or defense of legal claims. The legal basis for this processing is our legitimate interests.
    • 2.7) We may also process personal data to comply with legal obligations or to protect vital interests.
    • 2.8) Do not supply any other person’s personal data unless prompted.
  • 3. Automated decision-making
    • 3.1) We use automated decision-making for marketing with Google Analytics and remarketing.
    • 3.2) This involves the use of cookies for advertising. See our Cookie policy.
  • 4. Providing your personal data to others
    • 4.1) We may disclose your personal data to our group companies and insurers as necessary.
    • 4.2) We may disclose your data to suppliers or subcontractors for operating our services.
    • 4.3) We may disclose personal data for legal obligations or protecting vital interests.
  • 5. International transfers of your personal data
    • 5.1) Hosting facilities are in the UK.
    • 5.2) We do not share data internationally.
    • 5.3) Data submitted may be accessible worldwide through the internet.
  • 6. Retaining and deleting personal data
    • 6.1) Personal data will be retained as necessary for its purpose.
    • 6.2) Retention periods are based on company policy and legal obligations.
  • 7. Security of personal data
    • 7.1) We take appropriate measures to secure personal data.
    • 7.2) Personal data is stored securely and encrypted where necessary.
    • 7.3) Internet data transmission is not guaranteed to be secure.
    • 7.4) You should keep your password confidential.
  • 8. Amendments
    • 8.1) We may update this policy and notify you via email.
    • 8.2) Check this page regularly for changes.
  • 9. Your rights
    • 9.1) You may request personal information we hold about you, subject to a fee and identity verification.
    • 9.2) You may instruct us not to process your data for marketing purposes.
    • 9.3) You have rights to data portability and to withdraw consent.
    • 9.4) You may lodge a complaint with a data protection authority.
  • 10. Third party websites
    • 10.1) We are not responsible for third party privacy policies.
  • 11. Personal data of children
    • 11.1) Our services are for persons over 16.
    • 11.2) We will delete data of persons under 16 if identified.
  • 12. Updating information
    • 12.1) Inform us if your personal information needs updating.
  • 13. Acting as a data processor
    • 13.1) For client-hosted websites, we act as a data processor, and our obligations are outlined in our contract.